Privacy Policy

At Parent Powered ABA, we are committed to protecting your privacy and the privacy of your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Schedule consultations or appointments
• Contact us via email, phone, or contact forms
• Subscribe to our newsletter
• Participate in support groups or meetings
• Make purchases through our website

This information may include:

• Name and contact information (email, phone, address)
• Information about your child (age, diagnosis, behavioral concerns)
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our ABA services, courses, and consultations
• Process payments and manage your account
• Communicate with you about appointments, services, and updates
• Send newsletters and educational content (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect the safety and security of our users

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and delivering our services, such as:

• Payment processors (for secure transaction processing)
• Email service providers (for newsletters and communications)
• Scheduling platforms (like Calendly for appointments)
• Website hosting and analytics services

Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate potential violations of our terms of service

Consent

We may share your information with your explicit consent for other purposes not described in this policy.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. HIPAA and Health Information

When providing ABA consultation services, we may collect health information about you or your child. We are committed to protecting this sensitive information in accordance with applicable privacy laws, including HIPAA when applicable. We:

• Only collect health information necessary for providing services
• Store health information securely and separately from other data
• Limit access to health information to authorized personnel only
• Do not use or disclose health information for marketing without consent

6. Children's Privacy

Our services are designed for families with children, but our website is directed to adults (parents and caregivers). We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to remove that information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites (such as our Etsy shop, YouTube channel, or Calendly). This privacy policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.